Frequently Asked Questions


What are Eastlands Trading Hours?

Click here for normal centre trading hours.


The Customer Service Desk

Monday to Thursday - 9.00am to 5.00pm
Friday - 9.00am to 9.00pm
Saturday - 9.00am to 4.00pm
Sunday - 10.00am to 4.00pm


For further details please contact Centre Management: (03) 6244 5222

How do I purchase an Eastland's gift card? 

Looking for a special gift for a birthday, engagement or that special occasion? Then why not purchase an Eastlands Gift Card! Gift Cards are available from the Customer Service Desk located on the lower level and can be used at participating stores within the Centre. 

Please note that as of the 1st of September 2005 Kmart & Coles Supermarket will not be participating in Eastlands gift card program. Cash, Credit and Eftpos are accepted and if you can't visit the Centre to collect, you can purchase our gift cards on line by clicking here or by clicking on the link on the Gift Card page.

Does Eastlands Shopping Centre  participate in Senior Citizen discounts?

Brochures are available from the Customer Service Desk which list the special offers available within the Centre for Seniors Card Holders.

Is there Disabled Car Parking available on site?

Disabled car parking spaces are conveniently located at various entrances around the building, along with Senior’s parking designed for our older customers as well as Parents with Prams which are designed especially for those customers who have children in prams. The disabled parking spaces are located:

  • Bligh Street; 4 spaces available
  • Southern car park; 9 spaces available
  • Big W rooftop; 1 space available
  • Multi storey car park; Level 1: 7 spaces, Level 5: 4 spaces
  • Cinema Complex; 3 spaces available

 These spaces are wider and specially marked for easy identification.